Strategic Guidance and Communication planning

Strategic guidance and communication planning form the basis upon which Riverwood Communications prepares a communications plan as a guiding tool to meet your needs. We will sit down with you to help narrow down and clearly understand your main goal, key audiences and key messages. The outcome will help determine the communication activities we will incorporate into our plan to support your communication campaigns and any pro-active engagements you will be involved in.

Client Relations

Riverwood Communications will:

Ensure that we communicate with you on a regular basis. We understand the importance of keeping you in the loop of what we are doing for you on a continual basis. Our team will keep you updated on various aspects of your account to provide a wholesome status that will guide the choice of communication activities we will undertake.

Media Relations

Riverwood Communications will:

Act as a liaison between you and the media. We understand the dynamics of relating with the media can be a tough one for many an organization. It is for this reason, our expertise in how media and journalists work, will help you get the best out of your key messaging to your target audience through the media. We will offer strategic advice on the best channel to communicate with your audience via the media for maximum impact. Notwithstanding assisting you foster mutually beneficial relationships with the media that ensure they see you as a source of valuable content that is newsworthy, an opinion shaper and a thought leader.

Event Management

Riverwood Communications will:

Work with you to understand your event’s main goal to get the best possible and effective aspects from your event. Riverwood Communications will work with you on the details from the event’s concept, supplier advise and management and on-ground management of your event for maximum impact.

Crisis Communication

Riverwood Communications will:

Guide you on how to best prepare for a crisis situation. Riverwood’s team will work with you to better communicate in such turbulent times. We believe that even in a crisis, there is an opportunity to make the best out of it. It is all dependent on your communication and that is what we aim to help you manage during such a time.

Media monitoring

Riverwood Communications will:

Focus to ensure you are well informed on what is happening within your industry as portrayed in the media. We understand that knowledge is power and its importance in helping you keep the edge in your business. Additionally, during events we go further to get you electronic media monitoring to ensure that no coverage of your event, slips through the wider media (print, broadcast and online) space.